Room Services
Minibar

Your room is equipped with an empty minibar upon your arrival. Should you wish to buy any products that are on the list/menu please contact Reception (Ext. 9999).

To see the list of products, please, click on.

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Telephone Directory
Contacts of Interest

Each room at the hotel has a telephone.

To use it, follow these simple steps:
  • Reception: dial extension 9999.
  • Wellness: dial extension 9729.
  • For internal calls and/or rooms: Directly dial the number you wish to call and press the green button.
  • For external calls: Dial 0 followed by the number you wish to call and press the green button
Television

The televisions at the hotel have national and international channels.

Click on the View Menu button to see the list of channels.

Channels are subject to change.

TV CHARTER
Safety deposit box

You will find a Safety deposit box inside your closet. Please contact the reception for rental and further information (EXT: 9999).

The hotel doesn’t assume any responsibility for items that are not kept in the safe deposit box.

The items kept inside are covered by the safe’s insurance up to a value of €1.200.

Please, leave the Safety deposit box door open on departure.

AIR CONDITIONING
Air conditioning

To regulate your room temperature, an individual temperature control unit is installed in your room. Please make sure you keep windows and doors closed while using the air conditioning.

The room key needs to be inserted in the power saver in order to make the ventilation system work

In accordance with the sustainable environment and given that Lanzarote was declared Biosphere Reserve by UNESCO in 1993, the rooms must have a temperature of 20 to 25 degrees. The temperature is regulated according to the Spanish RITE regulation (Regulation of thermal installations in buildings).

Instructions:
  • To change the position of your air conditioning, press the power button several times until the desired option appears. Snowflake for cold and the heat waves for hot.
  • To regulate the power of your air conditioning press the fan symbol. It has 3 levels.
  • If you have your doors or windows open your air conditioning will disconnect and the moon symbol will be displayed.
Please note it takes a few minutes to start working.
Select Service
Enhance your Æquora experience with our Select Service:
  • Bathrobe & Slippers.
  • Full minibar on arrival. Refill payable.
  • Coffee machine + kettle (tea bags and coffe pods restocked daily).
  • 1 à la carte dinner every 7 nights of stay at Don Paco (reservation required, subject to availability).
  • 10% discount on treatments at the Sanus Wellness Center.
  • Free safety deposit box.
  • Smart TV.
Minimum stay of two nights.

Information & Bookings:

You can check prices and/or book with our reception department (Ext. 9999).

Pillows

To guarantee your rest, ÆQUORA Lanzarote Suites offers you a Pillow Catalogue and an extra topper (service subject to availability).

  • VISCO FOAM NECK PILLOW: Medium firmness, 100% visco foam · Ensures the best ergonomics and perfect support for the neck.
  • LATEX PILLOW: Medium high firmness, 100% latex · Perfect balance of comfort and firmness.
  • VISCOELASTIC PILLOW: Medium high firmness, 100% memory foam · Ensures optimal position of the head and neck.
  • FIBER PILLOW: High firmness, 100% polyester fiber · Indicated for people looking for a fresh and firm pillow.
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Room cleaning

The rooms are cleaned daily (from 8.30am to 4.30pm). Please tell us your preferences. Times are subject to availability and may vary.

If you prefer to change this option you can request the desired cleaning days at reception. For sustainability reasons, if you want to change your towels, put them in the shower and if you want to continue using them, hang them on the hanger. The sheets will be changed every 3 days.

Pool towel

The pool towel service is free (only a deposit of €15 per towel is requested). The deposit will be returned on the last day with the return of the towels and proof of payment.

The towel change service is done directly at our reception (from 10.30 AM till 12:30 pm- Daily)..

Laundry

We have a laundry service for your clothes. For more information please contact Reception (EXT: 9999).

CARTA LAVANDERÍA