• Solar energy (solar panels).
• Geothermal energy to provide hot water for sanitary use and to heat swimming pool water.
• Home automation system (domotic network): a computer system that permits the remote control of the energy management.
• Astronomical time clock.
• Minimum consumption attending to powering up and down of cooking equipment.
• LPG Boilers.
• Electricity-efficient LED lights.
• Motion sensor lighting in common areas.
• Keycard lock in Guest rooms for automatically switching off lights, heating and air conditioning.
• Programmable Thermostats which is designed to adjust the temperature according to European legislation.
• Magnetic contact-reed switches for doors and windows.
• Kitchen exhaust with drive.
• Thermal pipe insulation.

• Reverse osmosis unit for the production of water.
• Volume reducers which are fitted to the taps or shower head: faucet aerator in thermostatic taps echo type. Triple savings and dual-position.
• Water-efficient drip-irrigation system.
• Dual flush toilet.
• Cleaning system with preimpregnated mops and wipes. Resulted in monthly savings of 40.000lt.
• Native plants that need little water. Low water plants.
• Salt water pool maintenance.

• PRODUCTION OF URBAN WASTE
  The hotel has implemented the selective withdrawal of the following urban waste to facilitate the recovery, recycling or revaluation of each one.

Nowadays, the classification is carried out in origin and later municipal withdrawal of the following urban residues: organic residues, residues of gardening, packings, glass, paper-carton, vegetable secondhand oil and the residues of printer toner which are submitted to an authorized manager.

We have two waste collection points to reclycling paper/carton, plastic, organic and glass. Focused too involved the clients. One is in the corridors of the block 6 and another one in the back exit of the hotel.

• GENERATION OF HAZARDOUS WASTE
  Inside the classification of hazardous waste, the Hotel generates: fluorescent tubes, energy-saving light bulbs, packaging containing residues contaminated by dangerous substances, batteries, rags contaminated with oils and solvents.

Nowadays, all this toxic waste is separated and delivered to an authorized manager. In addition, the products of swimming pools and of laundry are gathered by the own supplier when they deliver new goods. On the other hand, the products of the cleaning department are recyclable packagings that are refilled as the product is ended.

• If you wish to receive visitors at the hotel, please notify the reception in advance.
• Smoking inside the establishments (rooms, common areas, meeting rooms, offices, stairs, bars, reception and Maris Theater) is strictly prohibited to protect the air quality and contribute to the well-being of our clients and employees.

In case of not complying with these rules, the responsible person will have a penalty of € 100. We appreciate your collaboration and we are sure that both our employees and the rest of the clients will appreciate it.

• Please inform our Guest Experience Manager if you detect that someone is not following these rules.
• If you lose or find any objects, please inform reception.

The satisfaction of our customers, suppliers and external employees is the first reason behind our daily work. Our guests are our priority when we are planning and developing our services and products.

We systematize our Quality Management and Sustainability implementing Operating Systems including working procedures and Continuous Improvement, which allow us to achieve the requirements of our customers and our environment, using local, regional, national and international legal norms.

Quality and Sustainability Policy

We are committed to environmental protection and strive to reduce and minimize impacts on the environment. We separate waste, we reduce water and energy consumption, we adapt our infrastructures to the environment, and we manage the discharge of hazardous waste through authorized managers. We promote sustainability through local suppliers, we prioritize the less aggressive products with the environment, including transport and packaging and jointly participate in local activities.

Quality Policy

Our staff are our greatest asset. We express our social commitment and responsibility in labor relations with our employees, based on the personal and professional development, support, respect and fair valuation as well as strict compliance with the legislation in all areas related to their work activity and Human Rights.

We value all employees’ contributions, creativity and involvement in the objectives defined, while respecting freedom of association and Equality Policies.

We are committed to prevention, control of occupational hazards and development of actions to improve the safety and health of our employees and customers.

Human Resources Policy

We avoid any kind of discrimination and all forms of exploitation, including child sexual exploitation; and we involve our employees, contributors, external suppliers and customers.

We participate in “Hoteles Amigos” a program of Unicef Spanish Committee, supporting the Prevention of child sexual exploitation and protection against violence in the tourism sector in Dominican Republic.

Child Protection Policy

We apply strict procedures regarding assessment and selection of contributors and external suppliers based on the application of the existing legislation on Environment, Human Resources Policy and Child Protection. We prioritize local suppliers and we support in solidarity the development of the local community.

Purchasing Policy

The hotel Sentido Aequora Lanzarote****  equal opportunity policy is to avoid wage, employment or gender discrimination.

Applying  the measures and  guidelines in the organic law 3/2007 and the law 3/2012 from the 06th of  July 2012.

The recruitment of the employees of the Hotel Sentido Aequora Lanzarote****, is done in different ¨professional groups¨, evaluating, skills, professions, qualifications and content delivery, including functions, tasks and responsibilities for each employee, this to guarantee that there’s NO discrimination between women and men.

Wage policy;  The hotel Sentido Aequora Lanzarote only applies the collective agreement between the social partners in the province of las Palmas.

Quality and Sustainability General Policy is available to Contributors, External Suppliers and Customers and will be known by all employees of ÆQUORA Lanzarote Suites **** and it will be promoted through appropriate training activities.

Equality Policy

Health and Safety Policy

All rooms are equipped with a smoke detector.  Aequora Lanzarote has fire extinguishers and clearly marked evacuation routes. If you need special assistance in the event of an emergency due to physical disability or any other kind of problem, please speak with the reception when checking in.

If you need more information, you can request it at our reception or at our Holiday Concierge.

Please read the following important safety points carefully:

• Do not smoke in your room and all indoor areas.
• Familiarize yourself with your room’s location in the building as soon as you arrive.
• Study the evacuation plan and familiarize yourself with the nearest evacuation point.
• Count the number of doors between your room and the nearest evacuation route. This will help to find your way in case of limited visibility.
• Check the locations of fire alarms and fire extinguishers.

If you discover or smell a fire:
Alert the reception immediately. If the corridor is full of smoke, stay in your room. Take your room key/key card if you leave the room. You may be blocked by smoke or fire and need to turn back. In the event of a minor fire in a limited space, use a fire extinguisher. If you are unable to put out the fire, close the door to the burning room.

If the fire alarm rings:Please follow the instructions as part of the evacuation information.

If you are unable to leave your room:
Call the reception and tell them you are still in your room. Seal the ventilation openings and the gaps around the door with wet towels to prevent smoke from entering your room. Go to the window and attract the attention of passers-by. Open the window if the smoke inside the room becomes too thick. Do not jump from the balcony. Wait for instructions from the Emergency Services. In a smoke-filled room you can see best and breathe most easily close to the floor.

Due to the oceanic, climate and geological characteristics of the Canary Islands, among other factors, there is a great variety of species in the archipelago. Many of them are endemic or are endangered species. Almost half of the total of the wild endemic vascular flora species of Spain and near 40% of the invertebrate fauna are in the Canary Islands.

Given that the human activities developed in the Islands sometimes are dangerous and risky for the animal and plant life, the Council of Territorial Politics and Environment of the Canary Government promulgated a Law, which created the Catalogue of Species Threatened in Canary Islands, which classified species depending on the risk that they were in. Besides, it lays down the way of managing the situation and the creation of plans of recovery and conservation of species. The Catalogue of Species Threatened in Canary Islands is available online on the Canary Islands Government website.

Nevertheless, as a first approximation, bear in mind some of the following considerations about threatened and endangered species that live in Lanzarote, and be careful when you move around their habitats, helping to preserve it and to protect these species.

The island of Alegranza shelters an importat biological diversity, emphasizing its bird’s population. However, most of important populations of different species are threatened birds, considered in risk by regional, national and international governments and institutions.

Some of the species that live here are Bulwer’s petrel, pardela scopoli, little shearwater, white-faced storm petrel, european storm petrel and band-rumped storm petrel. Some greedy birds (osprey, Eleanora’s falcon, egyptian vulture and barbary falcon) Besides, this place is an important point of rest for the migratory birds in their migratory displacements.

The houbara bustard or “avutarda” is an endengered bird, which remains approximately 1.000 exemplary. More than half of them live in Lanzarote. They live, mainly, in La Graciosa, Alegranza, Guatiza, Famara, Playa Quemada and the area between Janubio and Rubicon. Their main enemies and threats are human activities. That is why we should avoid, as far as possible, to drive with all-terrain vehicles along these zones, leave traces of garbage and any other activity that can disturb their natural habitats.

The “jameito” is a blind crab which is endemic of Lanzarote. It can only live in some jameos, as Jameos del Agua. That is why it is in endangered. This animal, natural symbol of the island of Lanzarote, white-coloured, is especially sensitive to the light and the noise. In addition, metals are especially dangerous to it and because of that it is completely forbidden to throw coins into water at Jameos Del Agua and to the sea.

• Do not practice the art of leaving your mark
• Please respect the landscape and nature of Lanzarote
• 42% of the surface is environmentally protected
• Moving stones promotes erosion and loss of soil moisture 
• Moving the stones modifies the habitat of the fauna and flora of the island

Hoteles Amigos is a movement of UNICEF Spain with the tourism sector for the protection of children, and in particular against the commercial sexual exploitation of children in travel. The hotels become real actors that implement a comprehensive programme with different objectives.

Our Hotel SENTIDO Aequora Lanzarote Suites **** collaborates with Hoteles Amigos, so we ask for your collaboration by adding €3 to your bill for extras consumed in our hotel so that, between all of us, we can move towards a better and safer world for children.

It has already been added to your bill, however, if you do not wish to collaborate, please indicate this at reception when you check out.

Thank you very much for your collaboration.

Hotel Sentido Aequora Lanzarote Suites